Gambling is entertainment. At 662bat, we are committed to keeping it that way for every player in Bangladesh. This page explains the tools, limits, and support resources available to help you stay in control of your gaming activity — at all times.
662bat is built for players who want genuine entertainment — cricket betting during the BPL, live casino sessions, slot spins, and more. We take pride in the quality of our platform and the trust our players across Dhaka, Chittagong, Sylhet, and the rest of Bangladesh place in us. That trust comes with a responsibility we take seriously: making sure gambling stays a positive experience.
Problem gambling is a real risk for a small number of players, and 662bat is committed to providing every practical tool to help prevent it. We believe that giving players clear, easy-to-use controls over their own gambling behaviour is not just good practice — it is the right thing to do. Every responsible gaming tool on this page is available to all 662bat account holders at no cost and with no restrictions.
If you have any concern — however small — that gambling is beginning to affect your daily life, your finances, or your personal relationships, we encourage you to use the tools on this page or to reach out to our support team immediately. You will always be heard without judgment.
Gambling should never be used as a way to recover financial losses, escape stress, or solve personal problems. If you find yourself gambling for any of those reasons, please read the warning signs section below and consider activating one of our player protection tools right away.
The 662bat platform is available exclusively to adults aged 18 years and above. Underage gambling is illegal and harmful. We verify player age during the account registration and KYC process. Any account found to belong to a person under 18 will be immediately closed and all funds returned to the depositing payment method.
Before you play, set a personal budget. Only gamble with money you can genuinely afford to lose — never with funds earmarked for rent, food, bills, or family obligations. 662bat's deposit limit tools make it straightforward to enforce your own budget automatically.
If gambling is causing you distress right now, please stop playing and contact our support team at [email protected]. Our responsible gaming specialists are available around the clock and will treat your situation with complete confidentiality.
662bat provides a full suite of responsible gaming controls that put you in charge of your play. All tools can be activated by contacting [email protected].
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a deposit limit is in place, the 662bat platform will automatically block any deposit request that would exceed your chosen threshold. Limits can be lowered immediately; requests to raise a limit take effect only after a mandatory 7-day cooling-off period to prevent impulsive decisions.
A session time-out allows you to take a structured break from gambling for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account remains open and your balance is preserved, but you will be unable to log in or place any bets until the period expires. This is ideal if you feel you need a short reset.
Self-exclusion is a stronger, longer-term tool for players who feel they need an extended break from gambling. You can request self-exclusion for a minimum period of 6 months, or on a permanent basis. During self-exclusion your account is fully suspended, and any marketing communications from 662bat will be stopped immediately. To request self-exclusion, contact [email protected].
In addition to deposit limits, 662bat offers loss limits that cap the total amount you are permitted to lose within a given daily, weekly, or monthly window. Once your loss limit is reached, no further bets can be placed until the limit period resets. Loss limits are one of the most effective tools for keeping gambling within a planned budget.
Reality check notifications can be set to appear at regular intervals — every 30, 60, or 90 minutes — while you are actively playing on the 662bat platform. Each notification shows you how long you have been playing in the current session and gives you the option to end the session immediately. This feature is particularly useful for preventing unintentionally long play sessions.
If you are not ready for a full self-exclusion but want a firmer brake than a standard time-out, a cooling-off period of 30, 60, or 90 days can be applied to your account. During a cooling-off period your account is locked from all gaming activity. Withdrawal of any remaining balance remains available throughout the cooling-off duration.
Send an email to [email protected] with the subject line "Responsible Gaming Request". Include your registered username and the specific tool you wish to activate (deposit limit, loss limit, time-out, cooling-off, or self-exclusion).
Tell us the limit amount (for deposit or loss limits) or the duration (for time-out, cooling-off, or self-exclusion). Our team will confirm your request and any options available to you within one hour of receiving your message.
For self-exclusion and permanent account closure requests, we will ask for a brief identity confirmation to ensure the request is genuine and is coming from the account holder. This step protects your account from unauthorised restriction requests.
Once confirmed, the chosen protection tool is applied to your account immediately (or after the applicable cooling-off period for limit increases). You will receive a confirmation email at your registered email address for your records.
For self-exclusion cases, our responsible gaming team will follow up before the exclusion period ends to check in on your wellbeing and remind you of any further options, including extending the exclusion, before your account is reactivated.
Problem gambling rarely announces itself all at once. It tends to develop gradually. The following behaviours are recognised warning signs that gambling may be becoming a problem for you or someone you care about. If you recognise several of these in yourself, we strongly encourage you to use the tools above or contact support.
Answer these questions honestly. If you answer "yes" to three or more, we encourage you to contact our support team and consider activating a protection tool.
These six principles guide how 662bat approaches responsible gaming across every product and interaction on the platform.
No person under the age of 18 may register, deposit, or play on 662bat. Age verification is conducted at registration and again at the point of first withdrawal. Suspected underage accounts are suspended immediately pending investigation.
662bat promotes gambling strictly as a form of entertainment, not as a source of income or a financial strategy. All promotional material is designed to reflect realistic expectations about outcomes, never to encourage chasing wins or viewing gambling as an investment.
All responsible gaming requests and communications — including self-exclusion applications, support conversations about problem gambling, and self-assessment results — are treated with complete confidentiality. This information is never shared externally or used for marketing purposes.
662bat is committed to clear, jargon-free terms for all bonuses, promotions, and wagering requirements. We believe that informed players are better placed to make healthy decisions about their gambling activity. Full terms are always accessible before a bonus is claimed.
662bat does not use high-pressure tactics to push players to deposit more or gamble longer. Our promotional communications respect player boundaries, and players who opt out of marketing receive no further promotional emails or messages of any kind.
Our customer support team is available 24 hours a day, 7 days a week, 365 days a year. Responsible gaming queries are flagged as priority cases and handled by trained specialists. Response time for responsible gaming emails is under one hour at all times.
If gambling is starting to feel like a problem — whether for you personally or for someone you know who uses 662bat — please do not hesitate to get in touch. Our trained responsible gaming specialists are available at all hours, every day of the year. All conversations are completely confidential.
Email us with the subject line "Responsible Gaming" and we will prioritise your message. You can also use the same address for deposit limit, self-exclusion, time-out, or account cooling-off requests.
[email protected]Plain text only — this email address is not a clickable link in accordance with our site policy. Please copy the address and paste it into your email client.
Responsible gaming is the foundation of everything we do at 662bat. When you are ready to play, explore our full range of games — always within your own limits and comfort level.